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Warranty - Lighters

Cartier International Guarantee (All countries except USA / Canada)

This Cartier lighter is an original Cartier creation, made and tested to meet the traditional quality standards of Cartier.

Each Cartier lighter carries an individual serial number which provides a record of both origin and authenticity.

Only Cartier boutiques, as well as Cartier authorized dealers who are the exclusive dealers of Cartier lighters, are authorized to provide the Cartier International Guarantee service, as defined below, in accordance with Cartier's instructions.

Cartier lighters are guaranteed for an unlimited period against any manufacturing defects under the following conditions: any part found by our technical service to be defective as a result of a manufacturing defect will be replaced free of charge by Cartier. However, after the first 24 months from the date of purchase, the labor cost of any repair will be charged, whether or not the replacement parts be supplied under the terms of the guarantee.

Creations acquired from non-authorized dealers or a website other than Cartier.com are not guaranteed authentic creations by Cartier.

The Cartier International Guarantee does not cover in particular:

  • damage resulting from accidents
  • mishandling or abusive use (knocks, dents, crushing, etc.)
  • the use of gas or flints other than those sold by Cartier
  • unauthorized alteration
  • manipulation or repairs, as well as the consequences of the normal wear and ageing of the lighter
  • the gas tank after the first 24 months from the date of purchase
  • the flint wheel after the first 24 months from the date of purchase

In order to benefit from this guarantee, you will be required to present your Cartier International Guarantee Certificate, duly completed, dated, stamped and signed by an authorized Cartier dealer.
Please ensure that you retain this certificate.

Caution: The guarantee will not be valid if accessories other than those prescribed by Cartier have been used.

Should your lighter require servicing or repair, please return it to a Cartier boutique or any Cartier authorized dealer, taking care to enclose the duly completed Warranty Certificate.