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Warranty - Clocks

Limited Warranty USA / Canada

This warranty only applies to clocks sold or repaired under warranty in the United States of America and Canada.

Cartier clocks are guaranteed against any manufacturing defect for an unlimited period: any piece which is defective due to a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge by Cartier. However, 24 months after the purchase date, you will be charged for the labor involved in any repair or replacement, whether the parts are covered by the warranty or not.

In order to benefit from this warranty, you must present the warranty certificate. This certificate must be duly filled out, dated, stamped and signed by a Cartier boutique or an authorized Cartier dealer .

With the exception of current legal provisions, this Limited Warranty constitutes the exclusive manufacturer's guarantee. This Limited Warranty, for labor expenses, and any other express or implied warranties, including any implied operating warranty for the envisaged use or for a particular use, shall be strictly limited to a period of 24 months from the purchase date. Cartier's liability is limited exclusively to repair or replacement under the terms stipulated in this warranty. Cartier shall not be held liable, in conformity with this Limited Warranty or by any other means, for any loss or damage resulting from the use of or inability to use your clock, or any accidental or consequential damage related to your clock.

As some States, Provinces or Territories do not permit the limiting of the duration of an implied warranty, or the exclusion or limiting of accidental or consequential damage, the above restrictions or exclusions may not apply to you.

The Limited Warranty for USA & Canada covers

Under the guarantee, any piece that has a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge, during the 24-month period following the date of purchase. After that period, you will be charged for the labor involved in any repair or replacement.

The Guarantee does not cover

The Cartier International Guarantee excludes in particular damage resulting from:

  • tampering or improper or abusive use (knocking, hitting, crushing)
  • the use or consequences of the use of batteries not specifically recommended by Cartier
  • alterations, repair or work carried out by a watch repair service that is not authorized by Cartier
  • the consequences of normal wear and tear on the clock.
  • any damage caused by contact with water.