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After-Sales Service - Watches

Your Cartier watch is an exceptional object that has been conceived and created by Cartier's master watchmakers at the Maison's workshops in Switzerland. Whichever model, movement or degree of complication is concerned, it requires daily care and a general servicing once every two years. Providing this attention will enable you to wear your watch free of care for many years.

In order to have your Cartier watch diagnosed or repaired, we invite you to visit the Cartier boutique or authorized retailer of your choice; please bring your warranty certificate with you if your creation is under warranty.

WHAT IS THE RESTORATION SERVICE?

The Restoration Service allows Cartier watches to rediscover their original appearance and to regain their normal working condition. For each watch, Cartier creates a special dossier which is conserved in the Maison's archives.

Performed by master watchmakers at the Cartier workshops in Switzerland, the Restoration Service makes it possible to:

  • disassemble and reassemble the watch and its movement while strictly respecting the traditions of Swiss watchmaking expertise;
  • repair a damaged part;
  • replace a part, or manufacture it if an example can no longer be found.