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After-Sales Service - Leather Goods

Your Cartier leather item is an exceptional object that has been conceived and created by Cartier's fine leather craftsmen in the Maison's workshops. When purchased in a Cartier boutique or at an authorized dealer's, it is accompanied by a certificate testifying to its authenticity. The services below are available for all types of leather, except for varnished leather and exotic leather. By entrusting your leather articles to Cartier, you will preserve them in excellent condition and for many years to come.

WHAT IS THE SIMPLE STITCHING SERVICE?

WHAT IS THE SIMPLE STITCHING SERVICE?

The simple stitching service enables you to have a section of visible external stitching restored. Other types of stitching requiring more work are covered by our Refurbishment Service.

Performed by a Cartier sales associate, it includes the following operations:

  • the diagnosis;
  • the stitching required, preceded by localized cleaning:
  • the cleaning and removal of light scratches: the leather is massaged with a soft cloth and a cleansing and nourishing lotion so as to smooth out the light scratches and revive its color.
  • a technical and aesthetic inspection, carried out in accordance with Cartier quality criteria.