For additional information
call 1-800-227-8437

After-Sales Service - Leather Goods

Your Cartier leather item is an exceptional object that has been conceived and created by Cartier's fine leather craftsmen in the Maison's workshops. When purchased in a Cartier boutique or at an authorized dealer's, it is accompanied by a certificate testifying to its authenticity. The services below are available for all types of leather, except for varnished leather and exotic leather. By entrusting your leather articles to Cartier, you will preserve them in excellent condition and for many years to come.

WHAT IS THE SIMPLE BUCKLE SERVICE?

After-Sales Service - Leather Goods - WHAT IS THE SIMPLE BUCKLE SERVICE?

The simple buckle service is recommended when the replacement of a buckle does not require any stitching.

Performed by a Cartier sales associate, it includes the following operations:

  • the diagnosis;
  • the replacement of the buckle:
  • the cleaning and removal of light scratches: the leather is massaged with a soft cloth and a cleansing and nourishing lotion so as to smooth out the light scratches and revive its color.
  • a technical and aesthetic inspection, carried out in accordance with Cartier quality criteria.