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After-Sales Service - Fine Watchmaking

Your Cartier Fine Watchmaking timepiece is an exceptional object that has been conceived and created by Cartier's master watchmakers at the Maison's workshops in Switzerland. It is equipped with complications, or mechanisms which are added to the watch's basic movement. These allow the watch to measure time through additional hands, to strike the hours, etc., or to provide astronomical indications. Only an expert may deal with this type of mechanism. Its servicing or restoration therefore requires all Cartier master watchmakers' knowledge of traditional Fine Watchmaking techniques, expertise and savoir-faire.

Whichever model, movement or degree of complication is concerned, it requires daily care and a general servicing once every two years. Providing this attention will enable you to wear your watch free of care for many years.

WHAT IS THE CHECK-UP SERVICE?

The Check-up Service enables you to verify that your Cartier watch is working properly. Performed by a Cartier master watchmaker qualified for working with Fine Watchmaking models, it includes the following operations:

  • an aesthetic inspection in accordance with Cartier quality criteria,
  • testing of the case's water-resistance,
  • testing of the watch's timekeeping (to see if it is fast or slow),
  • testing of the watch's power reserve and amplitude,
  • checking the watch's magnetization, with demagnetization if required;
  • readjustment of the folding-clasp buckle, or its replacement, if required.