For additional information
call 1-800-227-8437

After-Sales Service - Clocks

Your Cartier clock is an exceptional object, conceived and created by Cartier's master clockmakers. Whether it belongs in the home, in the office or for travel use, it needs daily care and a general service once every two years. Providing this attention will enable you to keep your clock free of care for many years.
In order to have your Cartier clock diagnosed or repaired, we invite you to visit the Cartier boutique or authorized dealer of your choice, bringing your warranty certificate with you if your creation is under warranty.

WHAT IS THE RESTORATION SERVICE?

WHAT IS THE RESTORATION SERVICE?

The Restoration Service allows an old Cartier clock to rediscover its original appearance and to regain its normal working condition. Technical restorations may be carried out locally, while aesthetic restorations need to be undertaken at the Cartier workshops in Switzerland.

Performed by Cartier master clockmakers, the Restoration Service includes the following operations:

  • the clock is diagnosed;
  • an estimate is prepared.

After the estimate has been accepted:

  • the clock is totally disassembled;
  • parts subject to wear and tear are replaced;
  • specific parts are manufactured and replaced;
  • the movement is restored;
  • the case is cleaned with a soft cloth;
  • the clock is reassembled;
  • a technical and aesthetic inspection is carried out in accordance with Cartier quality criteria.